Frequently asked questions
Do you delivery COD parcels?
-No, unfortunately at this time we don’t
What if a phone number is required for shipping?
– 403 966-EASY(3279)
Can I get my parcels the same day or will it take longer?
-Yes, your parcels will be available the same day we get them. You just have to schedule your delivery by 4:00pm.
Are there size restrictions on my parcels?
-Almost all normal size packages are acceptable. Anything oversized (wider than 2 feet in any dimension or heavier than 33lbs) is subject to an additional fee.
Can I cancel or reschedule my delivery?
-Yes, anytime before 4pm that day
Where does Parcel Butler Deliver?
We currently are available to any community within Calgary city limits. Stay tuned though! We will be expanding
Is Parcel Butler a commercial or residential address?
-We have a commercial address
How long will Parcel Butler hold my parcels?
-We understand life can get busy. We will hold your parcels free of charge for 30 days. After that, we will charge $1.00/day per package.
What if I have a question that hasn’t been answered here?
-We always strive to give the best customer service possible. If you have any questions you can e-mail us at firstname.lastname@example.org and we will get back to you ASAP.